Galaviz Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information from visitors and clients of galavizgroup.com and our related real estate services.
1. Information We Collect
When you interact with us, we may collect:
- Identity and contact information — name, email address, telephone number, and mailing address that you provide through our forms or correspondence.
- Inquiry content — the message or notes you submit, along with the interest you select (buying, selling, both, or investing).
- Communication preferences — your explicit opt-in or opt-out for SMS text messages and your optional marketing email opt-in, captured at the time of submission.
- Technical metadata — IP address, browser type, device, and timestamp captured automatically when you submit our form, used to evidence consent and prevent abuse.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate representation services.
- Send transactional communications about your inquiry, showing requests, offers, listings, transactions, and closings.
- Send SMS text messages only after you have provided explicit opt-in consent (see Section 3 below).
- Send marketing emails (market updates, new listings, promotions) only if you have separately opted in to marketing email.
- Maintain records required by the Arizona Department of Real Estate, the Internal Revenue Service, and applicable federal and state law.
- Improve our website, services, and security.
3. SMS Messaging Disclosure
By providing your phone number and opting in, you consent to receive SMS messages from Galaviz Group. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to unsubscribe. We will not share or sell your phone number or SMS opt-in consent to third parties or affiliates for marketing purposes.
SMS consent is captured explicitly through a YES/NO selection on our contact form, or through a verbal or written opt-in recorded by one of our licensed agents at the time of engagement. You may opt out at any time by replying STOP to any text message we send you. For help, reply HELP or contact us at the email and phone number listed in Section 9.
4. Information Sharing
We do not sell or share your phone number or SMS opt-in data for marketing purposes. Information you provide is used internally by Galaviz Group and its licensed real estate professionals. We may share information with:
- Service providers acting on our behalf (e.g., transactional email, CRM, SMS gateway providers) under written confidentiality and data-protection terms.
- Title, escrow, lending, and inspection partners as needed to complete a transaction you have authorized.
- Regulators, courts, or law enforcement when required by law or to protect our legal rights.
5. Data Retention
We retain contact records for a minimum of seven (7) years following the conclusion of an engagement, consistent with Arizona Department of Real Estate broker recordkeeping requirements and IRS guidance. We retain opt-out and revocation records permanently to honor your preferences across future interactions.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to the recordkeeping obligations described in Section 5.
- Opt out of SMS or marketing email at any time (reply STOP to any text, click the unsubscribe link in any marketing email, or contact us using the details in Section 9).
7. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the home page or by email where appropriate.
9. Contact
For privacy questions, opt-out requests, or any matter related to this Policy, contact us at:
Galaviz Group
2955 E Mallory St, Mesa, AZ 85213
Email: rita@galavizgroup.com
Phone: (602) 497-0655